Monthly Giving FAQ

• How does monthly giving work?
• Do I have to use a credit card to join?
• Who benefits from these programs?
• Will my donation be used wisely?
• How much should I donate?
• Can I join more than one monthly giving program?
• How do I change the amount I give or cancel my membership?
• How can I update my contact information, donation amount or credit card?
• Can I designate a specific area or program where my donation is to be used?
• What kinds of credit cards can I use? Can I use a debit card?
• How will I receive a record of my donation?
• How can I monitor Mercy Corps' programs?
• Is it safe to donate money over the Internet?
• What if I still have questions?

How does monthly giving work?

Give for Kids, Heroes Against Hunger, and Partners in Mercy are monthly donation programs that allow you to provide steady, ongoing support to Mercy Corps programs. After signing up on our web site, your specified donation amount will be charged to your credit card either on the 1st or the 15th of each month. You choose the amount and day, and can modify or cancel your membership at any time. These programs allow Mercy Corps to limit our overhead costs and apply your contribution to the people who need it most: needy families and children around the world. Monthly contributions are critical to the success of our work.

Do I have to use a credit card to join?

Using your credit card in conjunction with our secure web server allows your donation to be used most efficiently to help those in need. If you wish to use a checking account draft, or write a monthly check, we offer a mail-based option through the Partners in Mercy program. Each month, you'll receive a receipt and a program update via mail. To join using this option, please contact our donor services department at donorservices@mercycorps.org, or call 1-888-842-0842.

Who benefits from these programs?

Give for Kids supports programs that provide children with the basic necessities they desperately need to lead happy, healthy lives. Read more about Give for Kids here.

Heroes Against Hunger supports programs that provide immediate support to hungry families around the world, as well as innovative initiatives that are helping to tackle the root causes of hunger. Read more about Heroes Against Hunger here.

Partners in Mercy supports long-term, sustainable programs such as improving health care, supplying more food, and rebuilding homes and schools in countries around the world. Read more about Partners in Mercy here.

Will my donation be used wisely?

With over 89 percent of all resources going directly to Mercy Corps programs over the last five years, your monthly donation will have the maximum impact where it is needed most.

How much should I donate?

Every dollar helps, so you can choose the amount that's right for you. Many people choose to donate $31 a month. By giving a dollar a day — less than the cost of a cup of coffee or Sunday newspaper — you can help make a major impact alleviating suffering and providing opportunity for children and families around the world. The minimum pledge is $5 per month.

Can I join more than one monthly giving program?

Yes. You will be given the opportunity to join one, two or all three programs using our secure web server. You can designate different amounts and dates for each program.

How do I change the amount I give or cancel my membership?

You can increase, decrease or cancel your monthly donation at anytime. Simply contact Mercy Corps at monthlygiving@mercycorps.org.

How can I update my contact information, donation amount or credit card?

To update your contact information, or donation amount, you can email our donor services department any time at monthlygiving@mercycorps.org or call us. To update your credit card information, please call our donor services department directly at 1-888-842-0842.

Can I designate a specific area or program where my donation is to be used?

All funds from monthly giving go to the designated program areas. If you want to assign your donation to a specific area or program, you are encouraged to make a regular one-time donation and choose a designation on the form.

What kinds of credit cards can I use? Can I use a debit card?

We can process American Express, Discover, Mastercard or Visa cards. If your debit card pictures one of these logos, it will work just fine.

How will I receive a record of my donation?

Each month when your credit card is charged you will be sent an email receipt stating the amount of your donation. At the end of the year you will also receive a tax receipt by mail. Monthly giving programs are mail-free and use email to minimize overhead costs and maximize your donation's impact.

How can I monitor Mercy Corps' programs?

You will automatically receive a monthly email newsletter describing the people and programs your donation supports. You can also check the Mercy Corps website anytime for stories and program updates from around the world.

Is it safe to donate money over the Internet?

Yes. Mercy Corps uses a secure Web server to process donations. And don't worry, we will not sell or rent your name, address or email to others. Read more in our privacy policy here.

What if I still have questions?

Contact Mercy Corps at donorservices@mercycorps.org or call 1-888-842-0842.